Return and Exchange Policy
Thank you for choosing AllBestShirts! We want you to be completely satisfied with your purchase. If you are not entirely happy with your order, we are here to help.
1. Returns Window
You may return or exchange items within 30 days from the date you received your order.
2. Return Conditions
To be eligible for a return, your item must meet the following criteria:
- Condition: Items must be in their original, unworn, and unwashed condition, with all original tags attached. Packaging: Please return items in their original packaging.
- Exceptions: Items marked as "Final Sale," intimate apparel, or personalized/customized products are not eligible for return unless they are defective.
3. How to Start a Return
To initiate a return, please follow these steps: Contact our support team at [email protected] with your order number and the reason for your return. Once your request is approved, we will provide you with the return shipping instructions. Securely pack your items and include a copy of your original order receipt or packing slip. We strongly recommend using a shipping service with tracking, as we cannot be held responsible for lost return shipments.
4. Shipping Costs Defective or Incorrect Items:
If you received a defective or incorrect item, we will cover the return shipping costs. General Returns: For returns due to personal reasons (e.g., incorrect size selection or change of mind), return shipping costs are the responsibility of the customer.
5. Refunds
Once we receive your returned item and verify its condition, we will send you an email notification. Refunds will be issued to your original method of payment. Please note that it may take 7–10 business days for the refund to be processed by your bank or payment provider.
6. Contact Us
If you have any questions regarding your order or our return policy, please feel free to reach out: Email:[email protected]